Payroll Help Desk | Knowledge Base

Recent Articles
Where can I get information on the Vantage project?
All state employees can track and get updates on the Vantage project here: https://vantage.employee.utah.gov/
How do I access my electronic W-2?
Please try the following: log into ESS You can access ESS by going to the Employee Gateway click on "payroll" log in go to the "home" or "payroll" tab click on W-2 Forms make sure the year is in the "year" box click the line of the w-2 click display ...
I need help with errors on my timesheet
I am attempting to complete the two upcoming time sheets. When doing so, I am receiving errors. State Payroll (payroll@utah.gov) does not enter or manage time. You will need to reach out to your agencies payroll coordinators for assistance. Their ...
I signed up for electronic W-2 but I can't see it
Troubleshooting W-2 Display I signed up for electronic W-2 but I can't see it 1. Go to the three vertical dots in the upper right corner of the Chrome window and select Settings: 2. In the search bar, located at the top of the screen, type "PDF" and ...
What should I be withholding on my paycheck
Please refer to the following links for more information. State Payroll can not suggest the correct withholding to select on your W4. To determine the correct withholding amount, please use the IRS calculator or discuss it with your CPA or tax ...

Popular Articles
W2 Request
To request a copy of your W2 please email your request to payroll@utah.gov Please include your name, EIN, date of birth, last 4 of your social and the tax year you are looking for. We will respond to all requests within 3 business days.
W2 for retiree's
If you are retired, and have received a W2 from the state with only an amount in box 12A, this is not reporting that you made income. Box 12A is showing what the state paid for your health insurance for the year. This is for your records.
W4 Change
You can view or make changes to your W4 (tax withholding) in ESS by following the below steps To view your W4: Login to ESS at: https://ess2.finance.utah.gov/irj/portal Select personal information Select W-4 Tax Withholding To view your current ...
Name Change
If you have had a legal name change and need your name updated in the payroll system please email a copy of your new social security card with your updated name on it to payroll@utah.gov or fax it to 385-465-6012
Direct Deposit
You can view your direct deposit and make changes in ESS by following these steps: Login to ESS https://ess2.finance.utah.gov/irj/portal Click on "personal information" Click on "direct deposits" *please note- the main bank, is the bank account where ...

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